Where backend strategy meets business momentum.
We don’t believe in one-size-fits-all. We build custom-fit systems, powered by smart strategy and a lean, skilled team.
We don’t believe in one-size-fits-all. We build custom-fit systems, powered by smart strategy and a lean, skilled team.
We don’t believe in one-size-fits-all. We build custom-fit systems, powered by smart strategy and a lean, skilled team.
Contempo Strategy started with a simple belief: that operations shouldn’t feel like a burden. Our founder, Dahil Mercedes, saw how many brilliant business owners were stuck in the weeds — overwhelmed by systems, drowning in logistics, and constantly putting out fires. She knew there was a better way.
She created Contempo Strategy to offer business owners the kind of support she wished she had while building her own path: intentional, intelligent, and refreshingly human.
What began as one-on-one support for digital CEOs has evolved into a full-on ops studio — a small but mighty team offering business management, backend support, and strategic operations for modern businesses that are growing fast and need structure to match.
Together, we show up as your operational dream team — ready to bring clarity, consistency, and calm to your backend.
Less chaos, more clarity — Operations don’t have to feel overwhelming. We bring ease and flow to the backend of your business.
We blend business management and operations consulting with real, done-for-you implementation. That means we don’t just give you the playbook — we help you run the plays.
Our team includes Online Business Managers, Online Operations Managers, Tech VAs, Project Managers, and Fractional DOOs — ready to plug in where you need them most.
Some of our sweet spots:
We’re a tight-knit crew of behind-the-scenes builders, fixers, and strategists who live for clean systems and smooth operations.
Each team member brings their unique flavor of expertise, but we all have one thing in common: we care about your business like it’s our own.
Our Collective Includes:
Fractional COOs
High-level thinkers who support big-picture planning, team structure, and operational scale.
DOOs
The day-to-day captains who keep projects moving, people accountable, and deliverables on track.
Project Managers
When big launches, changes, or transitions are on the horizon, they make sure everything runs like clockwork.
Together, we show up as your operational dream team — ready to bring clarity, consistency, and calm to your backend.
Online Operations Managers (OOMs)
The structure-bringers — building processes, managing tools, and holding the operational pulse.
Online Business Managers (OBMs)
The day-to-day captains who keep projects moving, people accountable, and deliverables on track.
Tech + Systems Specialists
From eCommerce platforms and CRMs to ClickUp to Zapier — these are the brains behind your automation setup.
Virtual Assistants (VAs)
Tech-savvy support pros who handle admin, automation, and everything in between.
Founder | Biz Ops Consultant
With a background in both creative entrepreneurship and business operations, Dahil is equal parts structured and soulful. She brings sharp strategy, grounded leadership, and deep empathy to every client relationship.
Whether she’s auditing a team’s workflow, reworking a launch backend, or mapping out a 90-day plan — her superpower is helping you see the bigger picture while making sure nothing slips through the cracks.
She created Contempo Strategy to offer business owners the kind of support she wished she had while building her path: intentional, intelligent, and refreshingly human.
proudly serving clients across the U.S., LATAM and globally.
From local startups to international teams, our systems are designed to meet you where you are — and move with you as you grow.
Need a system to streamline your work, a guide to sharpen your strategy, or a tool that actually works? We’ve got you. Here are some of our favorite go-to’s — curated by the Contempo Strategy team to help your business run smoother.
Stay inspired, get behind-the-scenes peeks, and see how we keep business ops flowing on social.
Your go-to blog for strategies, tools, and ideas to run your business like a pro — without burning out.
Our curated list of favorite platforms, books, apps, and ops must-haves — no fluff, just the good stuff.
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